Responsible Gaming at PokerOK

Responsible Gaming

For most of our users, gambling means entertainment, fun, and excitement. But we also recognize that for some users, gambling has negative side effects. Gambling has been recognized as a serious disease in medical science for many years.

Since the very beginning of our operations, we have been thinking about this issue and striving to do everything we can to help. By "Responsible Gaming," we mean a series of measures that a gambling provider can take to reduce the likelihood of negative side effects. In case they have already appeared, we also try to take active steps against them.

The most important tool against the negative side effects of gambling is awareness and education about the risks associated with gambling, as well as supporting our users' self-control to prevent them from suffering negative consequences.

Information and Contact

Our support service will assist you via email at any time with no additional cost to you: support@pokerok.com

Of course, our support service will not share any information about you without your consent.

Additionally, you can take a self-assessment if you are already suffering from gambling addiction at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/.

You can also find more information about gambling addiction at: https://www.begambleaware.org/safer-gambling/.

Useful Tips for Responsible Gaming on pokerok.com

We recommend you consider the following tips before gambling to keep the experience enjoyable and free from negative side effects.

Do not try to win back losses at all costs: Avoid taking huge risks to recover what you lost earlier. Play for fun, not for profit.
Play smart: It’s wiser not to play when you’re feeling stressed, depressed, or under great pressure. Also, avoid playing when you are under the influence of drugs, medication, or alcohol.
Take breaks: Take breaks when you notice you are tired or unable to focus anymore.
One account only: To make it easier to track how much time and money you spend on gambling, it is strongly recommended not to create more than one account per person.

Minor Protection

To use our service, you must be 18 years or older. To prevent misuse, keep your registration details secret from any minors around you.

We generally recommend using filtering software to prevent minors, especially children, from accessing any harmful content online.

For parents, we recommend a list of internet filters to help protect their children from any content not suitable for them:

https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-exclusion

If you have been diagnosed with a gambling addiction or are trying to refrain from gambling for another reason, we want to help you avoid anything that is not beneficial to you. "Self-exclusion" means that you voluntarily exclude yourself from all gambling activities.

When requesting self-exclusion, a phased blocking occurs according to the terms specified in the "Account Blocking" section on the "Terms and Conditions" page.

Longer blocking periods are applied after the standard periods and customer identity verification. During the blocking period, the account will not have access to bonuses or participation in any promotions.

During self-exclusion, you are not allowed to create new accounts, and any attempt to create a new account is considered a violation of the Terms of Service and may lead to a permanent ban on your original account.

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